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agency_resolution_failed

HTTP Status: 500 Category: Authentication

When you see this​

Caller's session is valid but the server could not resolve the user to a media_agency. Indicates a data integrity issue.

How to fix it​

File a support ticket quoting the request_id; the agency membership record needs operator repair.

Example response​

{
  "error": {
    "code": "agency_resolution_failed",
    "message": "Caller's session is valid but the server could not resolve the user to a media_agency. Indicates a data integrity issue.",
    "hint": null,
    "doc_url": "https://docs.valara.cloud/api-reference/errors/agency_resolution_failed",
    "request_id": "req_01H...",
    "details": {
      "errors": [],
      "field_count": 0
    }
  }
}