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user_not_found

HTTP Status: 404 Category: Users

When you see this

No user with that id (also used for cross-agency reads).

How to fix it

Verify the user_id and confirm the API key's agency owns that user. Cross-agency reads always return 404.

Example response

{
"error": {
"code": "user_not_found",
"message": "No user with that id (also used for cross-agency reads).",
"hint": null,
"doc_url": "https://docs.valara.cloud/api-reference/errors/user_not_found",
"request_id": "req_01H...",
"details": {
"errors": [],
"field_count": 0
}
}
}